Our Mission

Globalkom was established as a groundbreaking alternative to conventional outsourcing, with the aim of providing high-quality customer support that is both flexible and available.
Outsourcing is our area of expertise and we take great pride in delivering exceptional results.

Our Mission

Globalkom was established as a groundbreaking alternative to conventional outsourcing, with the aim of providing high-quality customer support that is both flexible and available.
Outsourcing is our area of expertise and we take great pride in delivering exceptional results.

Our Mission

Globalkom was established as a groundbreaking alternative to conventional outsourcing, with the aim of providing high-quality customer support that is both flexible and available.
Outsourcing is our area of expertise and we take great pride in delivering exceptional results.

Our Story

Our Story

Industry Leader

Globalkom is a prominent leader in the outsourcing industry, boasting over a decade of experience. With two offices in Serbia, we employ over 600 dedicated professionals and have successfully catered to the needs of over 50 satisfied clients.

Modern Approach

Globalkom, an innovative outsourcing company, champions a people-centered approach to cater to diverse business needs. Our tailored solutions offer comprehensive support, fostering growth and success for your enterprise.

Experience & Commitment

Our team of dedicated agents, with over a decade of experience, works tirelessly around the clock to ensure your success. Our transformative processes allow for seamless integration and extension, changing the perception of what outsourcing can achieve.

Family Dynamic

By fostering a connected culture in both our locations and prioritizing our employees’ well-being, we have created a strong team and family dynamic. Partnering with Globalkom means experiencing the true difference in outsourcing.

Industry Leader

Globalkom is a prominent leader in the outsourcing industry, boasting over a decade of experience. With two offices in Serbia, we employ over 600 dedicated professionals and have successfully catered to the needs of over 50 satisfied clients.

Modern Approach

Globalkom, an innovative outsourcing company, champions a people-centered approach to cater to diverse business needs. Our tailored solutions offer comprehensive support, fostering growth and success for your enterprise.

Experience & Commitment

Our team of dedicated agents, with over a decade of experience, works tirelessly around the clock to ensure your success. Our transformative processes allow for seamless integration and extension, changing the perception of what outsourcing can achieve.

Family Dynamic

By fostering a connected culture in both our locations and prioritizing our employees’ well-being, we have created a strong team and family dynamic. Partnering with Globalkom means experiencing the true difference in outsourcing.

Ready To Grow Your Business?

Ready To Grow Your Business?

Effortless Assimilation

Effortless Assimilation

Setting Expectations

Sourcing The Agents

Training The Agents

Going Live & Quality Assurance

Reporting & Results Delivering

Setting Expectations

Sourcing The Agents

Training The Agents

Going Live & Quality Assurance

Reporting & Results Delivering

Three Reasons To Use Globalkom

Three Reasons To Use Globalkom

1. 24/7 Support

As your reliable and friendly support team, we enable you to offer your cherished customers consistent, 24/7 assistance, guaranteeing their happiness while nurturing enduring connections.

2. Superior service

We meticulously select agents aligned with your needs, fostering connections with a diverse, skilled talent pool through our modern, distributed approach.

3. Industry Knowledge

Our exceptional candidates display proficiency in fields such as customer service, dispatch, administration, billing, marketing, sales techniques, and beyond.